Our organization selected Qualityze as our new eQMS system as our previous eQMS process includes the use of multiple systems across the business and associated costs for each. Qualityze provided us with a solution as a system that is highly configurable to fit the needs or the organization and which was strategically aligned with our goals.

The Qualityze suite of modules provided us with all the modules we needed to move to a single enterprise system. Qualityze provided us a good out of the box system which we were able to configure to meet our organizational needs now and moving forward.

The team at Qualityze guided us throughout the validation and implementation process and were very responsive to all our needs and identified solutions that worked for our organization. The Qualityze Professional Services team was a great partner throughout the journey and the technical teams ensured that all our needs and timelines were met. We migrated millions of quality records, documents and integrated with multiple systems. Great partners, great solution and win for us.

We have been thoroughly impressed with Qualityze’s Change Management system. Since implementing Qualityze over a year ago, our document review and approval processes have become significantly more streamlined. Qualityze ensures that all employees have access to only the most current, approved versions of documents—whether SOPs, work instructions, or forms. This has been especially beneficial during both internal and external audits, providing confidence in our document control and compliance. Additionally, the peace of mind that comes from knowing outdated documents are inaccessible for daily operations has greatly reduced the risk of errors from using incorrect information. Qualityze’s customer support is top-notch, and our project manager is always quick to provide excellent solutions to any question or issue that might arise. Utilizing Qualityze has been a game-changer for our organization.

With all the eQMS applications available today, we found that Qualityze was the perfect fit. It wasn’t too stringent
that could potentially bog down our processes, and it wasn’t too simple where it wouldn’t provide value to the company. Qualityze allowed us to use the system “out of the box” with configurations that better suited our needs. From design, validation, implementation, and maintenance, the Qualityze team has always been responsive, sensitive to due dates, and available to answer any of our questions. The application itself has been easy to use. Our team is so happy with it. I recommend Qualityze to any company looking to streamline their Quality Management processes.

We have been using Qualityze at our sites (approximately 60 so far) for about 2 years. We use the system for corporate documents/records and for site level documents/records. One of the best features is the ease of use for the average user. We have trained over 450 staff members and this would not have been possible if the user interface had been complicated. Currently we use Change Management, Document Control, Nonconformance Management, CAPA, Audits and Audit Observations. These modules are helping our sites to minimize paper documents and improve timeliness of reviews. 

The Qualityze Support Staff have been with us the whole journey and we are extremely pleased with their assistance in the project. We look forward to many more sites, many more staff members in the system and more modules to help us in our Quality Improvements. We count on Qualityze as a valued partner for our quality management system.

In our search for Quality Management Solutions, Qualityze stood out from other vendors.  Being built on a Salesforce
platform meant we could integrate our existing data, the screen designs were extremely intuitive and Qualityze provided the flexibility to configure fields to fit our needs. Selecting Qualityze was the best decision ever!  The entire team has been phenomenal to work with.  From the beginning they were extremely responsive, and this held true throughout the entire design, build and implementation.  The team took the time to really listen to us and understand our needs.  Words cannot express my personal appreciation for their unending patience as they helped me through any confusion, and most importantly they never made me feel like I was a bother.  The entire process from start to finish has exceeded our expectations and I would highly recommend Qualityze as a QMS partner.

We currently have multiple solutions that resulted in us having disparate quality systems to manage with multiple operational challenges. We were looking for a solution that could consolidate all our quality systems into one centralize repository. Qualityze EQMS facilitated this consolidation while improving our collaboration capability among our quality teams to foster a culture of quality knowledge throughout our organization. We now have more efficient and productive quality processes across the organization while reducing our operational costs.

Implementing Qualityze also helped reduce quality and overhead costs and achieve all our strategic goals on time. The Qualityze Professional Services team provided excellent guidance and support throughout the implementation and specifically help us with their in-depth validation knowledge which saved us time and effort. We are happy with excellent ongoing support provided to our organization and your team is available to us at any time. The software is intuitive and easy to use allowing us to configure the processes based on our business requirements and ensuring we stayed aligned with industry best practices. I would recommend Qualityze to be your EQMS partner regardless of your specific industry. Thank you Qualityze for your professionalism and continued support.

My team and I were looking for an audit management system to accommodate a unique audit workflow. Working very closely with the Qualityze technical team, I can honestly say that they were always patient and provided me with clear guidance on how the system could be configured to meet our requirements. I was very pleased with how quickly the system was ready for testing and production. The Qualityze team was flexible and agreeable to multiple training sessions for our staff and customers who would be using the system. More importantly, they were always there when I or one of our audit customers had questions. The Qualityze team’s Product Manager’s knowledge and responsiveness was much appreciated during the entire process. Without hesitation I recommend Qualityze to other businesses looking for an audit management system.

Qualityze has tremendously helped our business fit its complicated model into an electronic quality management system. It has wonderful reporting and dashboard capabilities, as well as being totally customizable to fit our business’s needs. Additionally, the team is extremely helpful and available all the time to talk about progressing forward or solving any issues. I would recommend Qualityze to other businesses for sure!

Our experience working with Qualityze’s implementation and support team was profoundly positive. They made sure we understood their base product, the possibilities for customization, and the best ways to fit the product to our business processes. What’s more, they graciously accepted our request for recommendations on how to apply best practices to our unique business model, how we can adjust our process to better align with industry standards, and how to make use of approaches they’ve seen succeed in other environments. It felt like having a software implementation team and a business advisor team rolled into one. I would wholeheartedly recommend Qualityze as a partner.

We started out as a single company with just 1 location that was our manufacturing warehouse and our sales office
all-in-one. We were acquired by our current parent company a little over 2 years ago (along with some of our
competitors!). Some of the companies that were acquired with us were already ISO certified, and some were not but were working towards the goal of becoming certified. During this time of complexity, we decided that we would get all the new warehouse locations ISO certified, together. We needed a robust quality software system for this, and we decided on Qualityze. We have implemented Supplier Portal, Inspection, NC, CAPA, Document Control, Training, and a custom Complaint solution that the Qualityze development team assisted with so that we could integrate Qualityze with our 2 other Salesforce instances. The implementation of the project was timely and completed within budget. The project has been completed for months now and we still have regular meetings to ensure everything is still working as it should, to ask questions and to keep us informed of any new releases or features we should be aware of. I think that is the part that sticks out the most for me, is the level of commitment that is still evident even after the project is over. Thank you Qualityze and a special thanks to Services Team!